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Terms of Service & Terms and Conditions

Last updated: February 2025

1. Agreement to terms

These Terms of Service (“Terms”) and our Privacy Policy form a binding agreement between you (“you”, “your”, “Customer”) and Get 200 Limited (“we”, “us”, “Company”) for use of our co-working and business management platform Cowork (“Service”). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation.

2. Definitions

  • “Service” means the Cowork software, website, APIs, and related support.
  • “Content” means data, text, and materials you upload or create in the Service.
  • “Subscription” means the plan and billing period you select.

3. Account and registration

You must provide accurate registration information and keep it up to date. You are responsible for safeguarding your credentials and for all activity under your account. You must notify us promptly of any unauthorised access.

4. Acceptable use

You agree not to:

  • Use the Service for any illegal purpose or in violation of applicable laws.
  • Transmit malware, spam, or content that infringes others’ rights.
  • Attempt to gain unauthorised access to our systems or other accounts.
  • Reverse engineer, copy, or resell the Service except as permitted.
  • Use the Service in a way that could harm, overload, or impair it.

We may suspend or terminate access if we reasonably believe you have breached this section.

5. Payment and fees

Fees are as stated at signup or on our pricing page. You pay in advance for each billing period. Prices may change with at least 30 days’ notice; continued use after the change constitutes acceptance. Refunds are at our discretion unless required by law. You are responsible for applicable taxes.

6. Intellectual property

We own the Service, its design, and our trademarks. We grant you a limited, non-exclusive licence to use the Service for your internal business during your Subscription. You retain ownership of your Content; you grant us a licence to use, store, and process it to provide and improve the Service.

7. Data and privacy

Our Privacy Policy explains how we collect and use personal data. You must comply with applicable data protection laws and obtain any required consents from your end users before providing their data to the Service.

8. Disclaimers

The Service is provided “as is” and “as available”. We do not warrant that it will be uninterrupted, error-free, or secure. We disclaim all implied warranties to the fullest extent permitted by law.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or data. Our total liability for any claim arising from these Terms or the Service is limited to the fees you paid us in the twelve (12) months before the claim. These limits apply even if we have been advised of the possibility of such damages.

10. Indemnification

You will indemnify and hold us harmless from claims, damages, and costs (including reasonable legal fees) arising from your use of the Service, your Content, or your breach of these Terms.

11. Termination

You may cancel your Subscription at any time. We may suspend or terminate your access for breach, non-payment, or to protect the Service or others. On termination, your right to use the Service ends. We may retain your Content for a reasonable period to allow export; thereafter we may delete it. Sections that by their nature should survive (including liability, indemnity, and dispute resolution) will survive termination.

12. Changes to terms

We may update these Terms from time to time. We will post the updated Terms and, for material changes, notify you by email or in-app notice at least 30 days in advance. Your continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service and cancel your account.

13. General

These Terms constitute the entire agreement. Our failure to enforce any right does not waive it. If any provision is held invalid, the rest remains in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of assets.

14. Contact

For questions about these Terms, contact us at the support or contact details provided in the Service or on our website.